1. Introduction

At kytwms.com, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website, purchasing our wall and seasonal decorative products, or interacting with our services. By using kytwms.com, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Contact Information: When you create an account, place an order, or contact our customer service, we may collect your name, email address, postal address, and phone number. This helps us process your orders, deliver products, and respond to your inquiries regarding our wall decor, seasonal items (like Christmas wreaths), or any other service – related questions.
  • Payment Information: To complete your purchases of our decorative products, we collect payment details such as credit/debit card numbers, expiration dates, and CVV codes. However, this information is handled securely by our trusted payment processors and is not stored by us.

2.2 Non – Personal Information

  • Device and Usage Information: We automatically collect information about your device and how you use our website. This includes your IP address, browser type, operating system, the pages you visit on our site, the time and duration of your visits, and the links you click. For example, we can analyze which product pages (such as those for our popular wall art or holiday wreaths) are most frequently visited to improve our product offerings and user experience.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, such as your language setting or items in your shopping cart, making it more convenient for you to explore our wall and seasonal decor collections on subsequent visits.

3. How We Use Your Information

3.1 Providing Services

  • Order Fulfillment: Your personal and payment information is used to process and complete your orders for our wall decorations, seasonal accents, and any other products you purchase from us. We use your contact information to ship your items, provide order updates, and handle any returns or exchanges in relation to your purchases.
  • Customer Support: We use the information you provide when contacting us to address your questions, concerns, or feedback about our products (like the quality of our Christmas wreaths or the sizing of wall decor), services, or website functionality.

3.2 Improving Our Services

  • Analytics and Insights: We analyze the non – personal device and usage information to understand how visitors interact with our website. This helps us improve the layout, navigation, and content of our site to make it easier for you to find the perfect wall decor or seasonal item. For example, if we notice that many users abandon their shopping carts at a certain step, we can investigate and make improvements to the checkout process.
  • Personalization: By combining your personal and non – personal information, we can offer personalized product recommendations. If you frequently view Christmas wreaths, we may suggest new wreath designs or complementary wall decorations that you might be interested in.

3.3 Marketing and Communication

  • Promotional Emails: With your consent, we may send you promotional emails about new arrivals of wall and seasonal decorative products, special offers, discounts, and upcoming sales. You can unsubscribe from these emails at any time by following the instructions provided in the email.

4. Information Sharing and Disclosure

4.1 Third – Party Service Providers

  • We may share your information with third – party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email marketing services. These providers are contractually obligated to use your information only for the purposes of providing their services to us and to protect your information with appropriate security measures. For example, our shipping carrier needs your address to deliver your purchased wall decor or seasonal items.

4.2 Legal Requirements

  • We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a court order, subpoena, or government investigation.

5. Data Security

  • We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. We use secure servers, encryption technologies (such as SSL for online transactions), and access controls to safeguard your personal and payment information. Our employees are also trained on data security best practices to ensure the protection of your information when handling it in the course of their work, whether it’s related to processing orders for wall decorations or responding to customer inquiries about seasonal products.

6. Your Rights

6.1 Access and Correction

  • You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate. You can contact us at [Contact Information] to exercise this right.

6.2 Deletion and Withdrawal of Consent

  • You can request the deletion of your personal information, subject to legal requirements. If you have given us consent for certain processing activities (such as receiving promotional emails), you can withdraw your consent at any time.

7. International Data Transfers

  • If we transfer your information outside of your home country, we will take appropriate measures to ensure that the receiving country provides an adequate level of data protection. This may involve using standard contractual clauses approved by relevant data protection authorities.

8. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a notice on our website or sending you an email. Your continued use of our services after the updated policy is posted constitutes your acceptance of the new policy.

9. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us at:
  • Email: service@kytwms.com
  • Address: Massimo Arduino Vicenzi, Via Sant’anna 26, 10034 Chivasso TO IT